Independent providers. Availability varies by location.

appliance removal

LARGE APPLIANCES. A CLEARER NEXT STEP.

Describe the large appliances you want removed, their quantity and location. A provider can confirm acceptance, access and any preparation requirements.

Start a request

Independent providers. Availability varies by location.

A stainless refrigerator and washing machine in a garage

Items & spaces

TELL US WHICH APPLIANCES.

Name each unit and whether it is freestanding, stacked or built in. These are examples of items to discuss, rather than a guaranteed acceptance list.

A washing machine and tumble dryer in a utility room

Laundry appliances

List washers, dryers or similar household units and say how many are involved.

A refrigerator and oven in an oak and cream kitchen

Kitchen appliances

Describe refrigerators, freezers, ovens or dishwashers individually. Acceptance depends on the provider and the item.

An upright freezer in a utility room

Other large units

If your item does not fit a category, name it and describe it. Do not assume specialist equipment is included in standard removal.

A refrigerator and front-loading washing machine in a utility room with a clear doorway

Plan the removal

BEFORE THE APPLIANCE GOES.

Where a unit sits, how it is installed and the route out all help describe the job. Share what you know before arranging collection.

Identify the unit

Include the appliance type, approximate size and quantity. A compact refrigerator, a full-height freezer and a built-in dishwasher need different descriptions. Add the make or model if it helps identify the unit.

Explain its current setup

Say whether the appliance is freestanding, installed under a counter, stacked or still connected. Ask who will handle any required disconnection or specialist work; do not assume that removal includes those tasks.

Describe collection access

Note the room, floor, stairs, elevator and route to the entrance. For a basement freezer or upstairs washer, mention the access clearly so the provider can discuss the work before arrival.

Before you agree

AGREE ON THE JOB BEFORE COLLECTION.

Use the discussion with the provider to confirm the details that are not covered by a simple appliance name.

Preparation

Ask what needs to be emptied or prepared, when it should be done and who is responsible. Get instructions specific to your appliance and its installation.

Connections & fittings

Tell the provider about water, gas or fixed electrical connections and built-in fittings. Confirm whether additional qualified help is needed before removal can take place.

Acceptance & quote

Confirm every unit on the list, any specialist handling, carrying arrangements and the final price. Appliance condition and availability are assessed by the provider.

Example inquiry

DESCRIBE THE SETUP, TOO.

Illustrative wording. Use your own item and access details.

I have one full-height refrigerator in the kitchen and one washing machine in a ground-floor utility room. Both are still in place and the washer is connected. There are two steps at the front entrance. Please confirm which preparation and disconnection arrangements are needed before collection.

The appliance types, connection status and access details make the request easier to review.

Questions, answered

KNOW WHAT TO CONFIRM.

Do I need to disconnect the appliance?

Confirm the requirements with the provider before doing anything. Explain which connections are present and ask who is responsible for any disconnection or specialist work.

Can I request removal of a built-in appliance?

Describe it as built in and explain whether it is attached to cabinetry or other fittings. Removal from an installation is a separate point to agree on; it is not confirmed by the request form.

What about a refrigerator or freezer?

Include its approximate size, location and current condition. Ask the provider about acceptance, preparation and any special handling requirements for that specific unit.

Can you take a washer and dryer together?

Include both in one inquiry and say whether they are side by side or stacked. Mention their location and connections. The provider confirms whether the complete job can be accommodated.

Are commercial or specialist units included?

Do not assume they are. Identify the equipment, its approximate dimensions and where it is installed. Discuss acceptance and any specialist requirements directly with the provider.

Can I book collection around a replacement delivery?

You can mention the delivery date or preferred window in your message. The form does not reserve a slot; confirm availability and scheduling directly with the provider.

MAKE ROOM FOR WHAT’S NEXT.

Start a request

Independent providers. Availability varies by location.